The latest update in Activity Reports introduces a new functionality enabling users to distinguish between Incoming and Outgoing calls. This feature empowers users to effortlessly monitor and analyze call activities based on their directionality.
Navigation:
- Go to the “Reports” section.
![](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2024/01/04111210/image4-12-1024x482.png)
2. Select “Activity Reports.”
![](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2024/01/04111313/image3-15-1024x483.png)
3. Click on the “Calls” option
4. Explore and analyze call data conveniently by navigating between the “Incoming” and “Outgoing” tabs.
![](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2024/01/04111420/image1-16-1024x487.png)
![](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2024/01/04111447/image2-15-1024x489.png)