Privacy Policy – Insuredmine

Privacy Policy

InsuredMine Privacy Statement

Last Updated: April 23, 2020

1. INTRODUCTION

InsuredMine Inc. (“InsuredMine,” “we,” “us,” or “our”) respects the privacy of its Users (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you use InsuredMinePlatform (the “Platform”) through InsuredMine’s website at www.insuredmine.com (the “Website”) or InsuredMine’smobile application (the “App”).

InsuredMine is committed to protecting the privacy of its Users whose information is collected and stored while using InsuredMine’s Platform through ourWebsite or App.

The capitalized terms have the same meaning as ascribed in our Terms of Service, unless otherwise noted here.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES REGARDING YOUR INFORMATION AND HOW WE WILL TREAT IT. BY ACCESSING OR USING OUR WEBSITE, APP, AND PLATFORM,YOU AGREE TO ACCEPT ALL THE TERMS CONTAINED IN THIS PRIVACY POLICY AND ACKNOWLEDGE AND AGREE WITH THE PRACTICES DESCRIBED HEREIN. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE OUR WEBSITE, APP, AND PLATFORM.

IF YOU HAVE ANY QUESTIONS REGARDING THIS PRIVACY POLICY, PLEASE SEND US AN EMAIL AT SUPPORT@INSUREDMINE.COM.

2. WHAT INFORMATION DO WE COLLECT?

When you register to use our Website, App, or Platform, we collect personally identifiable information (“PII”) which may include your name, address, online contact information such as your email address or user name, phone number, and other personal information. The information so collected will be stored on our servers. Users are able to change their personal information via email by contacting us at support@insuredmine.com. We collect the following information when you register on our Platform:

  • Account Information. When you register to use our Platform or when you create an account, we will collect your PII. We may also collect information that does not personally identify you such as your geolocation.
  • Financial Information. We currently do not collect or store any credit cards or bank information, as we are using a third-party payment processor.However, we will update this Privacy Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.

3. HOW DO WE COLLECT INFORMATION?

We collect personal information from you in the following ways:

  • At registration on the Platform;
  • In email, text, and other electronic messages between User and our Platform;
  • Through mobile and desktop applications a User downloads from ourPlatform, which provides dedicated non-browser based interaction between the User and Platform;
  • From User placing an order, which includes details of transactions User carries out on our Platform;
  • When User subscribes to a newsletter;
  • From User’s responses to a survey;
  • From forms filled out by User; and
  • Fromrecords or copies of correspondences (including email addresses) if a User contacts us.

We collectinformation from you automatically when you navigate through our Website in the following ways:

  • Usage details;
  • IP addresses;
  • Information obtained through browser cookies;
  • Web beacons on our Website;
  • Web beacons on emails sent by us; and
  • Other tracking technologies.

4. HOW DO WE USE YOUR INFORMATION?

We use the information that you provide to:

  • Personalize User experience in using our Platform;
  • Provide Users with information, products, or services requested from us;
  • Present our Website, App, and their contents to Users;
  • Notify Users about changes to ourWebsite, App, or Platform; and
  • Send User periodic emails, in accordance with the CAN-SPAM Act of 2003 as detailed in Section 12, via the email address provided by User to (i) send information, respond to inquiries, and/or other requests or questions; (ii) process orders and send informationand updates pertaining to such orders; (iii) send additional information related to User’s product and/or service; and (iv) market to our mailing list or continue to send email to User after the original transaction has occurred

5. OUR COOKIE POLICY

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store andreceive identifiers and other information on computers, phones, and other devices. Other technologies,including data we store on your web browser or device, identifiers associated with your device, and othersoftware, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.”

We use Cookies on our Website and App to understand and save User’s preferences for future visits. You can set your browser to refuse all orsome browser Cookies, but it may affect User experience. We honor Do Not Track signals and, if one is in place, we will not track, plant cookies, or use advertising.

6. HOW DO WE PROTECT INFORMATION WE COLLECT?

Our Website and App are reasonably scanned to meet or exceed PCI Compliance. Our Website and App also receive regular malware scans. In addition, our Website and App use an SSL certificate as an added security measure. We will implement reasonable security measures every time you (a) place an order, or (b)enter, submit, or access your information on our Website or App.

7. DATA SECURITY MEASURES.

  •  Security Measures. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your Personal Information transmitted to our Platform. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, App, and/or Platform.
  •  Fair Information Practice Principles. In the event of a data breach, we will notify the User within thirty (30) days via (i) email and/or (ii) our Platform notification system on our Website and/or App. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

8. DISCLOSURE OF PERSONAL INFORMATION

Disclosure of Personal Information.

  • We do not sell, trade, rent, or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • We may disclose aggregated information about our Users that does not identify any individual without restriction.
  • We disclose personal information to contractors, services providers, and other third parties.
  • We require all contractors, service providers, and other third parties to whom we disclose Users’ personal information to be under contractual obligations to keep personal information confidential and to use it only for the purposes for which we disclose them.
  • We will disclose personal information in the event of a merger, sale of business, etc.
  • We disclose personal information to third parties to market their products and services if Users have either consented or not opted out of these disclosures.
  • We disclose personal information to fulfill the purpose for which the User provided it, for instance, if the User gave InsuredMine an email address to use the “email a friend” feature of the Platform.
  • We disclose personal information for any other purpose for which the User provided it.
  • We will only disclose personal information as described in this Privacy Policy or with the written consent of the User.

Other Disclosure of Personal Information.

a.   We will disclose personal information (i) to comply with any court order, law or legal process, including to respond to any government or regulatory request, (ii) if we believe it is necessary or appropriate to protect the rights, property, or safety of InsuredMine, our customers or others, and/or (iii) if it is necessary or appropriate to protect the rights, property, or safety of InsuredMine, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices Users Have About How InsuredMine Uses and Discloses Information.

  •  Tracking Technologies and Advertising. Users can set their browser to refuse some or all the browser cookies, but if the Users disableor refuse cookies, some parts of our Website may not be accessible or function properly.
  •  Disclosure of Users’ Information for Third-Party Advertising.Users can opt-out (i) by checking the relevant form when we collect the data; or (ii) by emailing us their request at support@insuredmine.com.Users receiving promotional email can opt-out by sending a return email requesting to be omitted from future promotional email distributions. This opt-out will not apply to information provided by InsuredMine for product purchases, warranty registration, or other transactions.
  •   Disclosure of User’s Information for Targeted Advertising. Users can opt-out by emailing us their request at support@insuredmine.com.

9. GOOGLE ADSENSE AND GOOGLE ANALYTICS

Google, as a third-party vendor, uses Cookies to serve advertisements to Users on our Platform. We currently use Google Analytics to collect and process certain Website usage data. To learn more about Google Analytics and how to opt out, please visit www.policies.google.com/privacy/partners. We have implemented advertising features on our Platform including: (a) remarketing with Google AdSense; (b) Google Display Network Impression Reporting; and (c) Google Demographics and Interests Reporting. Google uses first-party Cookies, such as Google Analytics Cookies, to compile data regarding User interactions with ad impressions, and other ad service functions as they relate to our Platform.

10. YOUR CALIFORNIA PRIVACY RIGHTS

InsuredMinedoes not sell, trade, or otherwise transfer to outside third parties your “Personal Information”as the term is defined under the California Civil Code Section § 1798.82(h).Additionally, California Civil Code Section § 1798.83 permits Users of our Website, App, or Platform that are Californiaresidents to request certain information regarding our disclosure of theirPersonal Information to third partiesfor their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of personal information in all our systems that we store on you, please send an email to support@insuredmine.com or write us at InsuredMine Inc., 1900 Jay Ell Drive, Richardson, Texas 75081.
Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an e-mail at support@insuredmine.com or write us at InsuredMine Inc., 1900 Jay Ell Drive, Richardson, Texas 75081.

11. COPPA COMPLIANCE (FOR CHILDREN UNDER 13 USERS ONLY)

The Children’s Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store personal information from children under the age of 13. InsuredMine is committed to ensure compliance with COPPA. InsuredMine’s Website, App, and Platform are not meant for use by children under the age of 13. Our Website does not target children under the age of 13, but we do not age-screen or otherwise prevent the collection, use, and personal disclosure of persons identified as under 13. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at support@insuredmine.com.

IF YOU ARE UNDER 13, PLEASE DO NOT ACCESS OR USE OUR WEBSITE, APP, AND PLATFORM.

12. CAN-SPAM ACT OF 2003

The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:

  • not use false or misleading subjects or email addresses;
  • identify the email message as an advertisement in some reasonable way;
  • include the physical address of InsuredMine Inc., which is 1900 Jay Ell Drive, Richardson, Texas 75081;
  • monitor third-party email marketing services for compliance, if one is used;
  • honor opt-out/unsubscribe requests quickly; and
  • give an “opt-out” or “unsubscribe” option

If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at support@insuredmine.com and we will promptly remove you from all future marketing correspondences.

13. TERRITORIAL RESTRICTION

Our Website, App, and Platform are only available for use and download outside the European Union. Our Website, App, and Platform are not available for use or download by residents of, visitors to, or employees of our customers, who reside in the European Union (collectively a “European”). If you are a European, please do not download, register, and/or use our Website, App, or Platform. If you are a resident in the United States of America (“US”), you must comply with ourTerms of Service and our Privacy Policy. If you are a resident of any other country, please ensure compliance with all local laws prior to using our Website, App, or Platform.

If you have any questions regarding this Section, please email us at support@insuredmine.com.

14. MODIFICATIONS TO OUR PRIVACY POLICY

InsuredMine reserves the right, at its sole discretion, to change or modify this Privacy Policy at any time. In the eventwe modify this Privacy Policy, such modifications shall be binding on you only upon your acceptance of the modified Privacy Policy. We will inform you about the modifications on our Privacy Policy page via email, on our Platform by posting a modified version of the Privacy Policy page, or by a comparable means within a reasonable time period. Your continued use of our Website, App, or Platform shall constitute your consent to such changes.

15. LIST OF THIRD-PARTY SERVICE PROVIDERS

InsuredMineuses the following third-party service providers for the provision of services as detailed under the Terms of Service.

Name of Third-Party Service Provider

Contact Information

Amazon Web Services, Inc. (US)

Website: https://aws.amazon.com/premiumsupport/knowledge-center/aws-phone-support/

Address: 410 Terry Avenue North, Seattle, WA 98109-5210

Nylas, Inc.

Email: support@nylas.com

Address: 944 Market St., San Francisco, CA, 94102

Stripe, Inc.

Email: info@stripe.com

Address: 510 Townsend St, San Francisco, CA 94103

Twilio Inc.

Website: https://support.twilio.com/hc/en-us

Address: 375 Beale Street, Suite 300, San Francisco, CA 94105

Additionally, if you have any questions or concerns about our third-party service providers, please email us at support@insuredmine.com.

16. COPYRIGHT INFRINGEMENT/DMCA NOTICE

If you believe that any content on our Website violates your copyright, and you wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c) (“DMCA Takedown Notice”)) must be provided to our designated Copyright Agent.

  • Your physical or electronic signature;
  • Identification of the copyrighted work(s) that you claim to have been infringed;
  • Identification of the material on our Website, App, or Platformthat you claim is infringing and that you request us to remove;
  • Sufficient information to permit us to locate such material;
  • Your address, telephone number, and email address;
  • A statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.

InsuredMine’s Copyright Agent to receive DMCA Takedown Notices is Sneha Bhagat, support@insuredmine.com, at InsuredMine Inc., Attn: DMCA Notice, 1900 Jay Ell Drive, Richardson, Texas 75081.You acknowledge that for us to be authorized to take down any content, your DMCA Takedown Notice must comply with all the requirements of this Section.Please note that, pursuant to 17 U.S.C. § 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by InsuredMinein connection with the written notification and allegation of copyright infringement.

17. CONTACT US.

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

PLEASE NOTE: IF YOU USE OUR WEBSITE, APP, AND/OR PLATFORM, YOU HAVE AGREED TO AND ACCEPTED THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND THE TERMS AND CONDITIONS SET FORTH IN OUR TERMS OF SERVICE. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY OR THE TERMS OF SERVICE, PLEASE DO NOT USE OUR WEBSITE, APP, AND/ORPLATFORM.