Release Date: 20 December 2025 We have introduced a new enhancement under the Reports → Activity Reports section. You can now view the contact creation
We have introduced a new enhancement in the Reports Module – Activity Section, called the Saved Report Enhancement. With this update, when agents click on
This enhancement is in the reporting system, specifically in the Activity Reports section. With this latest update, we have introduced the “All” option. Previously, users
In the report section, the Activity Reports tab is introduced. The Reports for the following activities will be available: Notes, Files, Emails, Calendar Events, Texts,