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Carrier – Contacts to include a Claims Phone and Carrier Website address

Two additional fields, “Claims phone” and “Carrier website address,” are now available within carrier contacts for easy access and management.

Use Case: These added fields aim to streamline communication processes, improve information accessibility, and enhance user convenience when interacting with carrier contacts within the system


  1. Go to the Carriers section.
  2. Select any Carrier from the list.
  3. Access Carrier Contacts.

Note: You have the option to modify or input information for the claims phone and carrier website address. These details are hyperlinked for convenience; clicking on the claims phone allows for direct calling or texting, while clicking on the carrier website address redirects to the respective website.

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