You can now send a customized email message to the reviewers after they rate and review your business and service on Google.
Once you receive a google review, you can set a template that will go to your reviewer as a response.
To view the enhancement:
Navigate to Google Reviews
Click on 3 dots icon
Select Set Email Response For Google Reviews
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/05/05144842/img-1.png)
Select the template from the drop-down menu
Click Preview to preview the template
Click on save
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/05/05144841/img-2.png)
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/05/05144840/img-3.png)
- Once the email message template is set, the following message will be displayed:
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/05/05144838/img-4.png)
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/05/05144837/img-5.png)
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/05/05144837/img-6.png)
You can also update the template when required.
Note: The email response for Google Reviews can be accessed by Admin ONLY.