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Customize email responses after google review submission

You can now send a customized email message to the reviewers after they rate and review your business and service on Google.


Once you receive a google review, you can set a template that will go to your reviewer as a response. 


To view the enhancement:

  • Navigate to Google Reviews

  • Click on 3 dots icon

  • Select Set Email Response For Google Reviews

  • Select the template from the drop-down menu

  • Click Preview to preview the template

  • Click on save

  • Once the email message template is set, the following message will be displayed:
  • You can also update the template when required.


Note: The email response for Google Reviews can be accessed by Admin ONLY.

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