InsuredMine CRM | Optimize and Grow Your Insurance Agency

Notifications Offered by InsuredMine

Notifications in InsuredMine

InsuredMine is a comprehensive insurance CRM platform that offers various features and functionalities to streamline and enhance insurance agency operations. One of the key aspects of InsuredMine is its notification system, which provides real-time updates and alerts to keep users informed about important activities and events. This knowledge base article provides an overview of the different types of notifications offered by InsuredMine.

Engagement: 

  • List

Notifies users when a list is shared with them.

Notification Message: “@agentName shared a list with you.”

  • Engagement Template  
    When share a template with another agents
    Notification Message:-  @Agent name Shared a Template with you.
  • Engagement SCD
    When share a template with another agents
    Notification Message:-  @Agent name Shared a Single Contact Drip with you.

Engagement Workflow: 

  • Client Pulse

Notifies the agent three days before a client pulse check is due.

  • Welcome

Notifies the agent three days before sending a welcome notification to a new client.

Notification Message: “Welcome Client Notification.”

Mobile App: 

  • Agent Connect

Notifies agents when there is a chat waiting in their agent portal chat window.

Notification Message: “Someone is waiting in your agent portal chat window.”

Pipeline:

  • Add Activity
    Notifies users when an activity is scheduled for a pipeline card.
    Notification Message: “Activity Scheduled.”
  • Add File
    Notifies users when files are added to a pipeline card.
    Notification Message: “Files Added.”
  • Add Label
    Notifies users when a label is added to a pipeline card.
    Notification Message: “Label added.”
  • Add Task
    Notifies users when a task is added to a pipeline card.
    Notification Message: “Task Added.”
  • Assign Agent
    Notifies users when a pipeline card is assigned to an agent.
    Notification Message: “Pipeline Card Assigned.”
  • Add Notes
    Notifies users when a note is added to a pipeline card.
    Notification Message: “Notes Added.”
  • Daily Recap
    Notifies a comprehensive summary of updates within each pipeline, contributed by every agent,
  • Deal Card due
    Notifies users when deal cards are due today.
    Notification Message: “Deal cards due today!”
  • Deal Card – WON (to all the agents)
    Notifies all agents when a deal card is marked as won.
    Notification Message: “Congratulations Team!”
  • Import Checklist
    Notifies users when a checklist is added to a pipeline card.
    Notification Message: “Checklist added.”
  • Intake Form
    Notifies the agency when a prospect fills out an information request form.
    Notification Message: “Information Request filled by Rob Jones.”
  • Marking Card as Lost
    Notifies users when a pipeline card is marked as lost.
    Notification Message: “Card Marked As Lost.”
  • Marking Card as Won
    Notifies users when a pipeline card is marked as won.
    Notification Message: “Card Marked As Won.”
  • Notes
    Notifies agents when they are mentioned in a note within the pipeline.
    Notification Message: “@mention – Agent e.g.: @John mentioned you on the card ABC Corp on Sales Pipeline.”
  • Public Intake Form
    Notifies the agency when a lead is generated through the public intake form.
    Notification Message: “You got a Lead via InsuredMine.”
  • Remove Agent
    Notifies users when an agent is removed from a pipeline card.
    Notification Message: “Pipeline Card Removed.”
  • Send Email
    Notifies users when an email is sent from InsuredMine.
    Notification Message: “Email Sent.”
  • Send SMS
    Notifies users when a text message is sent from InsuredMine.
    Notification Message: “Text Sent.”
  • Stage Change
    Notifies when a stage is changed in a pipeline
  • Subscribed Notification
    Notifies the subscribed agent about any new deal added manually, via public form, via forwarding email, or a deal that was marked one.
  • Update Due Date
    Notifies users when the due date of a pipeline card is updated.
    Notification Message: “Due Date Updated.”
  • Update Expected Closing Date
    Notifies users when the expected closing date of a pipeline card is updated.
    Notification Message: “Expected Closing Date Updated.”
  • Retention Board: Automated renewal cards in the Retention pipeline
    Notifies users about policy renewal reminders for automated renewal cards in the Retention pipeline.
    Notification Message: “Policy Renewal Reminder.”

Task List:

  • Mark Task as Completed
    Notifies users when a task is marked as complete in the task list.
    Notification Message: “Task marked as complete.”
  • Task Due
    Notifies users when tasks are due today.
    Notification Message: “Tasks due today!”

eSignature

  • Agent get Notified when the document is signed
    Notification Message:- “Document name” has been signed by “name”
  • CC’d person gets notified when sending the doc to the signatory
    Notification Message:- Signature process for “Document name” has started
  • CC’d person get Notified When Document is completed by signatory
    Notification Message:- You have been copied on
  • signatory get Notified When all the signatories signed the doc
    Notification Message:- Everyone has Signed “Document Name”
  • Reminder Notification
    Notification Message:- Reminder: “Document Name”
  • When signatory signed the doc, signatory get notified
    Notification Message:- Signed Doc
  • Agent get notified when eSign sending into the Invalid mail id
    Notification Message:- eSignature Undelivered
  • When Agent downloading the Archive list
    Notification Message:- eSignature Report

Contact Modules

  • Notifies user(Assignee) when Add Note from Action Button on contact Home Page
    Notification Message :-”Agent Name” mentioned you on the card on InsuredMine Pipeline
  • Notifies user when Assign Single Drip from Action Button on contact Home Page
    Notification Message:-For Email notification-test email notification
  • Notifies user(Assignee) Add Task from Action Button on contact Home Page
    Notification Message:-Invitation: Task: Task name @ “date and time”
  • Notifies user(Linked people) when Add Activity from Action button
    Notification Message:-Invitation: Title @ “date and time”

Contact 360 Modules

  • Notifies user(Assignee) when Add Note is selected in Contact Details
    Notification Message :- Agent name mentioned you on the card on InsuredMine Pipeline
  • Notifies user(Contact) when Scheduler is selected from icon present on Contact Details
    Notification Message:-Schedule a Meeting
  • Notifies user(Assignee) when Add Task is selected on Contact Details
    Notification Message: Invitation: Task: meeting time @ “date and time”
  • Notifies user(Assignee) when Add Activity from icon is selected on Contact Details
    Notification Message:-Invitation: :Activity name” @ “date and time”
  • Notifies user(Contact) When File “Send Via Email” option from Action button under File Tab
    Notification Message :-Your documents from QA Agent Portal
  • Notifies user(Contact) When Select file by checking the checkbox and click on send button
    Notification Message :-Your documents from QA Agent Portal
  • Notifies user(Contact) When Select 2 or more files by checking the checkbox and click on send File for eSignature
    Notification Message:-doc sign-”Agent Name” has requested a signature
  • Notifies Agent when its signed by Client
    Notification Message: Document has been signed by “Signatory”
  • Notifies user(Assignee) When Assign SCD under communication tab
    Notification Message :- For Email notification- “email title”
  • Notifies user(Assignee) When Add Task from Tasks tab in contact 360 page
    Notification Message/title :-Invitation: Task: Invitation title @ “date, time”
  • Notifies user(Assignee) when Add Note from Notes Tab in contact 360 page
    Notification Message :- “Agent” mentioned you on the card on InsuredMine Pipeline
  • Notifies user(Linked people) when Add Activity from Activities Tab
    Notification Message:-Invitation: Title @ “date and time”
  • Notifies user(Assignee) When Assign SCD from more option button
    Notification Message :- For Email notification-”email title”

Accounts Modules

  • Accounts 360: Activity
    Notifies people when they are linked while adding activity
    Notification Message: “Invitation: “Title” @ “date and time”
  • Accounts 360: Note > Add Note
    Notifies agents when they are mentioned in a note
    Notification Message: “Agent mentioned you on the card on InsuredMine Pipeline.”
  • Accounts 360: Note > Edit Note
    Notifies agents when they are mentioned in a note
    Notification Message: “Agent mentioned you on the card on InsuredMine Pipeline.”
  • Accounts 360: Tasks
    Notifies agents when they are assigned and task added to calendar as well
    Notification Message: “Invitation: Task: Title @” date and time”
  • Accounts 360: Communication > Email > Send Email
    Notifies users when an email is sent from InsuredMine.
    Notification Message: “Email notification message”
  • Accounts 360: Communication > Email > Reply
    Notifies users when an email is sent from InsuredMine.
    Notification Message: “Email Notification message.”
  • Accounts 360: Communication > Email > Forward
    Notifies users when an email is sent from InsuredMine.
    Notification Message: “Fwd: Email Notification message.”
  • Accounts 360: Communication > Email > Forward
    Notifies users when an email is sent from InsuredMine.
    Notification Message: “Fwd: Email Notification message.”
  • Accounts 360: Contact > Action Btn > Assign Single Drip
    Notifies the user(Assignee) when SCD is triggered.
    Notification Message :- “Email notification title”
  • Accounts 360: Files > Send via Email
    Notifies users when a file is sent to the user.
    Notification Message: “Your documents from QA Agent Portal.”

Reports-

  • Report – Save as report for particular agent
    Notification Message:- InsuredMine Report – View your ”Report type” Report now.
  • When Report is running on scheduled time
    Notification Message:- InsuredMine Report Test – View your “Report name” now, ran by “daily/weekly/monthly ” Schedule.
  • When Report is running manually
    Notification Message:- InsuredMine Report – Run “Report name” is in Progress
  • When Share the report with Another Agents
    Notification Message:- An agent shared a report with you.
  • Report – Download for particular agent
    Notification Message:- InsuredMine Report – Download your “Report type” Report now.

Form Builder

  • When a dealcard is created through form submission
    Notification message: deal card created in the “pipeline board” with “ stage name”
  • Assigned agent receives a notification by email with the form response.
  • Share form to other agent
    Notification message: “Agent name” shared a custom form with you.
    • When token form is submitted the contact and agent associated gets a notification with the form details

Text Module

  • When we assign texting to any other agent
    Notification Message/Title @Agent name mentioned you in the Text Messaging chat for contact name       
  • These notifications provided by InsuredMine help keep users informed and ensure efficient communication and collaboration within insurance agencies. Stay up-to-date with InsuredMine’s powerful notification system to enhance your workflow and improve customer service.

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