In this article, you will learn:
Presenting a clear and relevant view of the data to the agents helps them work efficiently. As an admin, you can restrict access to the agents and assign work modules related only to their line of business.
How to restrict the Pipeline Access?
3. Enter the details of the first three stages for creating a pipeline, selecting the pipeline category, and enabling the pipeline modules. The 4th stage is the Restrict Pipeline. In this segment, you can enable or disable pipeline access for the agents as shown below. Click save and continue.