Now you can add the Notes by Mentioned Links as given below:

1. Now you can mention “@” and add the agent’s name. The particular agent will receive an email with the notification added in notes. You can mention the agent in the comments by using “@” followed by the agent’s name. The mentioned agent(s) will get a notification about the comment. You can add multiple agents followed by “@.”

2. Similarly, when you type “#,” the policy number will display and from the drop-down menu, you can select policy number. You can mention the policy number in comments by using “#” followed by the policy’s number. The mentioned policy/policies will get hyperlinked to the policy detail page.

The verification, given policy number will be in hyperlink and the link will redirect to the policy number page .

The received email will display the policy number and when you click on the hyperlink, it will redirect to the policy number page.

3. Additionally, when you type a contact name, all the names will display for that particular contact. Select the name from the drop-down and you will receive a hyperlink for the selected contact. You can mention contacts in comments by using “*” followed by the contacts’ names. The mentioned contact(s) will get a hyperlink to the contact detail page