You can set up a workflow for an account if you are using a particular category and carrier that matches the policy present in the account.
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You will also get the option to track this workflow at the Account360 level.
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- You can also sort the workflows based on the following filters: Task, Email, Text, Voicemail Drop, and Thanks.io
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/07/05145400/workflow-automation-tracking-3.png)
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/07/05145359/workflow-automation-tracking-4-e1687854651122.png)
![/"/"](https://wp-insuredmine-public-bucket.s3.us-west-2.amazonaws.com/media/2022/07/05145358/workflow-automation-tracking-5.png)