Description – View and track logs of any automation under the engagement.

Use Case – Admins can now track and analyze agents’ changes to any workflow automation.

Process:

• Navigate to Engagement and click on Automation 

• Select an already created workflow and scroll to the right. Click on the three dots icon to select the View Logs option.

• You will notice that the logs of the new automation display no data.

• Once you edit the workflow, click on Update and Save.
• View the example shown below:

• Click on Return to Your Automation and choose the View Logs option. The logs will now show all the changes done.

Note: The Workflow Logs will only be visible when logged in as an Admin.