NPS
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The Gap Every Agency Has, Whether or Not You See It
Pulling up a dashboard is now an instinct among agency principals. Ask how their book is doing, or how many insured they have, or how
The Insurance Industry Solved Recording.It Still Hasn’t Solved Acting
The Execution Gap Every insurance agency we’ve spoken with over the past several years has the same data problem. Not too little data. Too much
Prove it. Keep Proving it.
You’ve got a book of business you built one renewal at a time, and some of what you know about those accounts never made it
Your Agent Earned the Yes. Don’t Lose It in the Paperwork.
Closed. What now? Your agent has found the client, built the relationship, followed up at the right moments, and made the case at the right
Buying AI Isn’t the Same as Using It
Has anything actually changed since your agency adopted AI? Not what you bought. What changed. The Pressure to Say Something Over the last two years,
You Don’t Need to Switch Your AMS to Use a CRM. Here’s Why.
AMS-Agnostic: The InsuredMine Philosophy “Do I have to switch my AMS?” It’s the first question most agency owners ask us. It’s a reasonable place to
The Renewal Nobody Notices- Until it’s Gone
51% of high-value insurance customers say they’re definitely renewing this year, according to J.D. Power. The other 49% aren’t unhappy or lost. They’re undecided, sitting
The Future of Insurance Technology Isn’t More AI Features. It’s an AI Operations Layer
The insurance technology industry has become obsessed with AI features. Every week there’s another announcement: AI-generated emails AI-account summaries AI-powered search AI-renewal predictions AI-conversation analysis
Why Most CRMs Go Quiet Exactly When an Independent Agency Needs Them Most
I have spent the better part of the last decade working closely with independent insurance agencies—sitting in their offices, joining Zoom calls with agency owners,
