In this episode of ’30 Minutes with an Insurance CEO’, host Raution Jaiswal, CEO and co-founder of InsuredMine, interviews Karyn Roeling, president of Seibert Insurance Agency, to discuss her journey in the insurance industry, the evolution of her agency, and her strategies for growth and success. Karyn shares her background of growing up in an insurance family, her transition from marine biology to insurance during college, and her rise through the ranks from underwriter to president of her father’s agency. She highlights the agency’s move towards modernization by going paperless, adopting an agency management system in 2006, and the challenges of scaling the business in a digital age. Karyn also discusses the importance of hiring and training the right people, specializing roles within the agency, and the flexibility and productivity of remote work pre-and-post COVID. The conversation also touches on personal and organizational goals, including fostering a new generation of insurance professionals, and Karyn’s vision for the future of her agency and the industry at large.