NPS
The InsuredMine Blog
The Epic Upgrade That Takes a Minute, Not a Migration
Closing the gap used to sound like a six-month project. Our latest upgrades make it a setting you turn on. We’ve spent a few
August 11, 2026
Your Producer Logged the Call. Did Epic Ever Hear About It?
A single day’s activity, and the people on the other end of it. “Can you remind me what we talked about last week?” It’s a
August 5, 2026
The Money Nobody Saw Leave
The most expensive problems are invisible too No one sends an invoice for a client who felt forgotten. If you caught our Applied Epic numbers
July 31, 2026
We Are Probably Underestimating What AI Will Look Like in 2028
And the reason has less to do with AI than with how humans imagine the future. Try a small thought experiment. Go back exactly two
July 31, 2026
Prove it. Keep Proving it.
You’ve got a book of business you built one renewal at a time, and some of what you know about those accounts never made it
July 14, 2026
Buying AI Isn’t the Same as Using It
Has anything actually changed since your agency adopted AI? Not what you bought. What changed. The Pressure to Say Something Over the last two years,
July 2, 2026
The Renewal Nobody Notices- Until it’s Gone
51% of high-value insurance customers say they’re definitely renewing this year, according to J.D. Power. The other 49% aren’t unhappy or lost. They’re undecided, sitting
June 25, 2026
The Future of Insurance Technology Isn’t More AI Features. It’s an AI Operations Layer
The insurance technology industry has become obsessed with AI features. Every week there’s another announcement: AI-generated emails AI-account summaries AI-powered search AI-renewal predictions AI-conversation analysis
June 8, 2026
The Five Stages of AI Evolution — And Why AI Is Eating Itself to Build What Comes Next
From FTE reduction to the complete dissolution of the CRM — how AI is not just transforming insurance agencies but cannibalizing its own earlier versions
May 5, 2026
